I got into an accident and ended up having to pay for repairs out of pocket. Kelvin did an awesome job helping me out. He kept me updated and aware of my choices and the reason behind all recommended/parts. Granted I was not the easiest customer to work with but the job got done and I could not be happier. They even cleaned my car out for me. I've been so burdened with work, moving my spouse out of the country, my 7 yr old and school. They were a breath of fresh air and I appreciate them for everything.
I love this place. My car was brought there after i got into a car wreck, i was assigned to kelvin one of the front office guys, that day I was so worried about my car being damaged, kelvin reassured me that it was going to be ok, that they will put my car back to normal. Honestly, I doubted because the way he was talking sounded too good to be true. So we even bet. He gave me an estimated date on when my car would be ready. My car was ready 2 days before the date he gave me and when i picked up, my car looked brand new you can't even tell that my car was broken, it looks just like the same day i purchased the car. The day I went to pick up my car i hade questions about my car license tag kelvin referred me to matt (the other front office guy) and matt was a great help providing me with all the informations I needed to get that renew. I want to thank them all for their great assistance. I also want to thank the great guy who was behind the curtain (the one who fixed my car) I forgot his name but really thank you for taking good care of my car. It was my first but the best experience with Cillis Car Care. I highly recommend. They are really great.
If I could give more stars, I would! Mike Kirckpatrick was absolutely wonderful! He kept us well informed with updates and was also so sincere each time we talked on how my daughter and husband were doing since the wreck. He took time to listen and answer all of my questions. Unfortunate events, such as wrecks do happen- when they happened to us- we were lucky enough to have Cillis see us through! I would HIGHLY recommend them for anyone looking for a car repair shop, oil change, brakes, transmission - you name it! These are the best guys in town! The company as a whole from the front receptionist to everyone in the back was wonderful to us! Thank you, thank you, thank you!
In town on business and started having problems with my truck. Was told about CillisCarCare. Showed up 10 minutes before closing. They stayed open to diagnose. And had me completed fixed by next day. Good and friendly service. Matt Jasck, service manager, was extremely helpful and made me feel like I have a friend in Houston. Would recommend CillisCarCare to anyone.
This is the first auto repair shop that I truly trust. They will look for ways to save you money. I recently tried to install a backup camera myself. After shorting out something that rendered my pickup useless, I couldn't even start it, I called Kevin. They picked up my truck and determined that I had burned up a module that cost over $700.00 and was three weeks out. Chris was able to wire around the problem and save me hundreds. I won't go any where else. Good honest people.
Don came out to the sitting area for customers and answered all my questions. They're as honest as the day is long. Been a customer of theirs for 25 years. Just a simple oil change, but it's worth the trip over there because I know it will be done right.
They were FANTASTIC!!!! Great customer service. They kept in touch with me about the work on my vehicle every step of the way. My car looks great. I daresay it almost looks better than it did before the accident.
Great service! Honest fair price.
I had no intentions of being involved with this business. But I was recently in a car wreck and my vehicle was taken here. They were very considerate of myself and my situation. I was very happy with their help and the respect they showed me as their customer. Thanks!!
A very professional staff. Fast service at a reasonable price. The best place I have ever used for repairs in the past 22 years.